Waxed canvas is beautifully imperfect. It will get scratched and distressed much like leather. If it has too many distressed marks, simply heat it up with a hair dryer or heat gun. This will reset the wax into the fabric and you should see the marks disappear. Do not wash or dry clean this bag. Spot clean with a stiff bristle brush. Avoid prolonged extreme heat. But most of all, enjoy this unique, one-of-a-kind bag!